Abbie Bolt Ellen-Paige Habbershaw Unit 3 — Principles of business communication and information Learning Outcome 1 — Understand negotiation in a business environment 1. Negotiation is the process where two businesses try to reach an outcome that is mutually beneficial, and this is done through either compromise or agreement.
Section 1 — Understand the purpose of information technology in a business environment 1. In relation to your current business environment or one that you are familiar withidentify at least two different types of information technology that may be used when completing work tasks.
Spreadsheets are designed to ease the management of numbers and calculations,they calculate totals, averages, percentages, budgets, and complex financial and scientific formulas.
This could be something as straightforward as a list of names in alphabetical order or an ascending list of numeric stock codes. Ideal for use with telephone contacts or staff details. Use for the creation of most documents such as letters, memos, minutes, etc.
What are the benefits to businesses and others of using information technology for doing work tasks? T are sending and receiving emails and using internet to find out information.
It has helped make communication quicker cheaper and more efficient, you can communicate with anyone in the world, people from different cultures can now communicate with each other it has also brought cost effectiveness, this in turn increases productivity which helps a rise in profits which means better pay and work conditions for all.
Your business can also stay open 24hrs a day so people can order from the internet. It can also help your workforce with extra learning at home you can also search the web for more business and extra workers.
Many attendees at a meeting may be invited quickly in one go rather than people having to be called individually.
Quotes and brochures may be easily sent via email to prospective customers. Everyone who works for the business can access notes and information on customers via databases. The internet can be used to quickly find information by staff. Section 2 — Understand how to manage electronic and paper-based information 1.
Explain the purpose of agreeing objectives and deadlines when researching information. If possible, refer to specific examples from research tasks you have worked on to support your answer.
The purpose of agreeing objectives and deadlines when researching information are that research is important in business, as it provides information that will inform business decisions.
If information is not collected, then this can lead to poor quality decisions being made. If research into these areas is not done properly then it can result in businesses spending too much money or gathering the wrong type of information for improving customer services.
It also helps to have objectives and deadlines for what the research is to achieve. To avoid wasting time, holding other people up or preventing a deadline, it is important to agree exactly what you have been asked to do before you begin your research.
In most cases verbal explanations are sufficient but in others you may need to put the terms of reference into writing.
Points you may want to consider: Identify the different ways of researching, organising and reporting information. There are many different ways of researching, organising and reporting information once you have been set the task.
It is useful to know the different ways so that you can choose the most appropriate and suitable method for you and the task in hand. Ways of researching information: Ways of organising information: Your answer should cover procedures for both electronic and paper-based information.
All organisations need to store and retrieve a wide variety of information on a daily basis. There are two different types of systems used to do this. There are a lot of benefits to storing data and information on the computer such as; documents can be scanned and saved using special software that indexes them so they are easy to find and the amount of space that is available on most computers is incredible.
This saves on resources, costs to the company and also time, as it is so much easier to retrieve information from your computer. The rules relating to security apply to both manual and computerised filing systems.
Information should be regularly updated to ensure it is accurate.
It should be accessible so that time is not wasted trying to locate it, as this could hold others up.Unit 2 Business resources Task 3 (M2) Introduction In this report, I will be assessing the importance of employability and personal skills in the recruitment and retention of staff in Thorpe Park.
Recruitment This is the process of taking in employees for a job when a job becomes vacant. Course details. Each unit contains an assessment to demonstrate your knowledge of each subject area. Once you successfully complete all units you will achieve a Level 2 Certificate in Principles of Business and Administration.
Business and Administration Unit 3. You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference.
Business and Administration Level 2 Unit 3 Assessment Unit three: Principles of managing information and producing documents Assessment. Section 1 – Understand the purpose of information technology in a business environment 1.
Business and Administration Level 2 Unit 1 Assessment Essay. Unit one: Principles of personal responsibilities and working in a business environment Assessment Section 1 – Know the employment rights and responsibilities of the employee and employer 1. Business & Administration Level 2 Unit 3 Essay Section 1 – Understand the purpose of information technology in a business environment 1.
In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks.